Support & Advice

Coding Professionals

If you are a clinical coding professional and you have a query, you must follow all of the steps in the Clinical Coding Query Mechanism. The mechanism guides you through all of the steps to take to resolve your query including links to all of the resources that are available to assist you.. 

Non-Coding Professionals

If you're an organisation such as a public body of DHSC, NHS body, Academic Institute, or a non-coding professional and are considering submitting a query to our helpdesk, please refer to the 'Query Guidance for Non-Coding Professionals'

Our Query Resolution Database contains the resolutions provided to classifications and associated clinical coding queries received by our Product Support helpdesk in NHS England. 

Enquiries relating to our coding products can be emailed directly to information.standards@nhs.net 

Browse our searchable library of links that will be useful for the users of our terminology and classifications products and services. 

If you are a clinician with an interest in the classifications or are a coding professional who has contact with clinicians who would be willing to provide us with clinical information and advice to inform the development of the Clinical Classifications, coding standards and guidance, please submit your contact details using this form.